Behavioral Health Aide

Everyone deserves a home where they are valued, cared for, and supported to live their most independent and fulfilling lives. All our residents have specific, complex needs and often have a history of behavioral health and addiction challenges.

As a full-time Behavioral Health Aide, you’ll be working as a part of a cohesive and interdisciplinary resident care team, but you’ll also be supporting nursing services in their ongoing endeavor to deliver comprehensive, holistic health models. You will be supported by caring and competent individuals who are passionate about the Macdonald Residence community.

The Behavioral Health Aide provides direct care and supportive interventions to residents, guided by individual Service Plans and Behavior Support Plans. This role includes assisting with skill-building, crisis response, monitoring safety, and ensuring compliance with regulatory requirements. The Behavioral Health Aide actively collaborates with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

  • Full-time
  • On-site at our assisted living facility (Macdonald Residence)
  • Shifts available:
    1. Sunday through Thursday, 2 PM – 10:30 PM (Swing)
    2. Sunday through Thursday, 10 PM – 6:30 AM (NOC)

Duties and Responsibilities

Resident Care and Support
  • Provide interventions as outlined in Behavior Support Plans and Service Plans.
  • Complete accurate and timely documentation of service provision in each resident’s Electronic Health Record.
  • Read and follow Temporary Service Plans for each resident daily.
  • Deliver individual or group skills training and support in areas such as self-care, hygiene, and community resource utilization.
  • Monitor and support residents for behavioral health changes, escalating concerns to the care team as needed.
  • Provide feedback on the efficacy of Behavior Support Plans.
  • Assist residents with organizing their living spaces and perform light housekeeping tasks, including cleaning biohazards.
  • Participate in care conferences and provide input into resident care plans.
Crisis Intervention and Safety
  • Assist in crisis situations by following emergency protocols and supporting trauma-informed responses.
  • Implement de-escalation techniques and non-violent interventions to promote safety for residents and staff.
  • Participate in fire safety drills and maintain familiarity with evacuation procedures.
  • Monitor and support residents expressing thoughts of self-harm, escalating concerns to the care team as needed.
Collaboration and Communication
  • Coordinate with oncoming shifts to ensure smooth transitions and consistent care.
  • Attend facility-wide huddles between shifts.
  • Communicate and collaborate with nursing staff and other members of the Behavioral Health department and attend departmental meetings monthly.
  • Facilitate treatment and continuity of care by collaborating with community partners, legal representatives, guardians, and other stakeholders.
  • Provide consultation and maintain effective communication with County representatives and other external agencies.
  • Uphold a dignified and caring atmosphere for residents, families, visitors, and staff.
  • Maintain a safe and secure working environment while protecting residents and community information.
  • Actively engage in training, in-services, and meetings.
  • Assist with projects and perform related duties as assigned.

Qualifications / Requirements

  • High school diploma, GED, or equivalent required.
  • Minimum of two years of experience working with adults with severe ad persistent and mental illness, behavioral health needs, houselessness, or substance use disorders preferred.
  • Ability to read, write, and communicate effectively in English.
  • Proficiency in using computers for documentation and communication.
  • First Aid Certification required.
  • Additional certifications in mental health care, trauma-informed care, or de-escalation techniques preferred.
  • Completion of all mandated training by Oregon DHS.
  • Adherence to work schedules, attendance requirements, and completion of required certifications and continued education.
  • Required to wear an assigned name tag and carry community keys, an iAlert device, a walkie-talkie, and a gait belt during shifts for safety and compliance.
  • Knowledge of trauma-informed care, mental health, and substance abuse recovery principles.
  • Strong interpersonal and communication skills, including active listening and the ability to build trust and rapport with residents and colleagues.
  • Uphold confidentiality, ethics, and respect with all individuals.
  • Proficiency in documenting care activities, using electronic health records, and following written and oral instructions.
  • Flexibility and creativity in time management, problem-solving, and adapting to new skills and techniques.
  • Commitment to person-centered care, trauma-informed practices, and professional workplace conduct, including adherence to HIPAA compliance and privacy standards.
  • Ability to work effectively both independently and as part of a team.
  • Ability to stay calm under pressure and manage challenging behaviors with empathy.
  • Provide compassionate, culturally competent care while maintaining professional boundaries.
  • Requires passing a pre-employment background check.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
  • Regularly required to use hands to finger, handle/feel, and to talk and hear.
  • Frequently required to sit for extended periods and reach with hands and arms.
  • Occasionally required to stand, walk, stoop, kneel, and crouch.
  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Benefits/perks

  • 100% employer-paid health insurance for employees, with dependent coverage options available
  • Employer-paid life and disability insurance
  • 401(k) with a dollar-for-dollar match up to 4% (eligible after 60 days)
  • TriMet pass or parking reimbursement
  • Generous paid time off: 10 paid holidays plus over 5 weeks of PTO
  • Employee Assistance Program (EAP) for mental health, financial, and personal support
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses
  • Meal provided during on-site shift

Compensation

Range: $22.00 – $26.00 /hr (+ $2 shift differential for all hours worked after 6 PM)

We are proud to be an Equal Employment Opportunity Employer. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jobs@maybellecenter.org.

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