When we say we have a relationship with 611 members and 110 residents, these numbers represent tens, and sometimes, even hundreds, of interactions with a person.
Some non-profits are built for scaling wide – like disaster relief organizations or even shelters, where the impact is clearly defined and short-term. And certainly, there are cultural norms that push organizations towards scaling wide!
But as an organization focused on relationships and connection, we have a responsibility to lead the way in modeling healthy relationships. And meaningful relationships take time.
We’re committed for the long-term – that means instead of skipping over challenges, we go deep into exploring them.
These interactions can often be lengthy – a half-hour appointment with Support Services to discuss a housing issue, attending an hour-long support group, or an all-day visit to our Community Room.
It means we slow down our conversations with members and really listen. Instead of immediately giving advice, we ask, “what do you think or feel?”
2018 Service Numbers
Community Room
Our Community Room is a safe space to gather. You’ll see members connecting over coffee to share laughter, songs, ideas, and perspectives.
# of members: 203
# of interactions: 10,976
Member Visits
Pairs of volunteers meet members in their homes to provide a space to be deeply heard and understood – something that we all need!
# of members: 242
# of interactions: 4,883
Spiritual & Emotional Health
Our inner life—our thoughts, emotions, and feelings—affects our health and our outer life. We create avenues to express joy, and grow and build skills if needed. Because when our inner life is happy, we can experience the deep joy of sharing our love with others.
# of members: 128
# of interactions: 1,527
Support Services
Our staff meeting one-on-one with members to break down barriers in accessing community resources.
# of members: 186
# of interactions: 1,707
Student Education
Nursing students explore the complex link between poverty and health inequalities that can hinder care.
# of students: 80
# of hours with members: 2,771
Affordable Housing
Assisted Living
Macdonald Residence has 54 rooms, and is one of the few 100% Medicaid facilities in the nation.
Low-Income Housing
Macdonald West has 42 affordable studio apartments for anyone earning 60% or less than the area median income.
# of residents: 110
# of interactions: Too many to count!
Find out what a deep relationship looks like at the member level:
Originally published in our 2018 Annual Report.
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